Email subscribers get first access to the sale at 9 November 2026, 7:00 PM (EST)!

• 20% off Custom A4, A5 Wide and A5 myCOLLECTION binders.
• 30% off Clear Sleeves.
• 40% off Custom A4, A5 & A5 Wide Pocket Pages.
• 50% off Promise Treasure Box, BT21 with ULTBIAS Magic Recipe Collection, Coloured Supplies, A5 Binder Accessories.

*Based on prices listed in USD. Excludes Gift Cards and all Pre-Order Products. Additional exclusions may apply. 

Yes, all sale items have been marked down with the discount automatically applied in the cart. No code required!

• Gift Cards
• BT21 with ULTBIAS - Ribbon Mini Binder
• 'Misty Purple - Astro & Wanderlust' Pre-Order Binders
• Pre-Order Custom A4 Pocket Pages 

The “Pair & Save” (e.g. Buy X, Get Y; Build Your Bundle) offers will not applicable during the sale.

No, all sale stock is limited and won't be restocked once sold out. 

Popular items will go quickly so if you're shopping for gifts or stocking up on your favorites, shop early so you don't miss out!

We typically dispatched all orders from our warehouse within 1–3 business days. 

Due to the expected high volume of orders during the sale period, please allow an additional 7 business days (excluding weekends) for your order to be processed before it is dispatched.

You'll receive an email with tracking details once it is on its way to you. The final delivery timeframe will depend on the location and carrier.

We're here to help. Please email us support@ultbias.us with your order number and a brief summary of the issue and we'll get back to you as soon as we can. 

Our customer service team is available from Monday to Friday, 9:00 AM to 5:00 PM (AEST). 

With the high volume of queries we're receive during this time, we may take a little longer than usual to respond. We appreciate your patience during this time. 

Yes, you can edit your order up to 45 minutes after it's been placed via the link in the confirmation email. This includes adding or removing items, updating your shipping address. 

Yes, you can update your shipping address within 45 minutes of your order being placed via the link in the confirmation email. 

After 45 minutes, you'll need to contact us immediately at support@ultbias.us with your order number for the best chance of having your shipping address updated. 

We won't be offering refunds or exchanges for any items purchased at the discounted price during the sale.

Items marked final sale will not be eligible for return for store credit, exchange or refund. 

We've partnered with Route, the leader in package protection and tracking solutions to offer added assurance to our customers with their orders.

By selecting Package Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping claim with Route and receive a replacement or refund. Learn more here.