To our valued community of collectors in the US
Over the past few weeks, we’ve received a wave of messages from concerned US collectors about our position regarding the current US tariffs. We’ve been waiting for the right moment to respond—but with the situation constantly developing, we’ve come to realize the perfect time may never come.
With rising shipping costs and the US tariffs in effect, we’ve done everything we can to absorb any additional costs and keep our current prices for our US collectors. However, the pressure is mounting and if tariffs continue to fluctuate, maintaining our current prices may become unsustainable and price adjustments may soon become necessary.
We will continue to monitor the situation and keep our US collectors updated with any changes that may impact your shopping experience on ULTBIAS.US.
To ensure we can continue to keep our products stocked locally, we've made the decision to temporarily suspend US shipping from ULTBIAS.COM as of 1 June 2025.
Thank you for your continued support, understanding, and patience as we navigate this difficult time together.
FAQ
Given the volatile nature of the current landscape, please note that our response to the situation is subject to change as we introduce changes accordingly.
We're committed to minimising the impact of these changes where possible and strive for transparency every step of the way.
If you have any concerns or further queries regarding these upcoming changes, please do not hesitate to get in touch with our customer service team at support@ultbias.us.
Will out of stock products be restocked?
We're pleased to share that we will continue to stock and restock your favorite collecting essentials on ULTBIAS.US.
However, please note that some out-of-stock products may be discontinued as part of our ongoing inventory review and rebrand strategy.
Can I shop from ULTBIAS.COM?
To ensure we can continue to keep our products stocked locally on ULTBIAS.US, we've made the decision to temporarily suspend US shipping from ULTBIAS.COM until further notice (effective 1 June 2025).
What will happen to myUNIVERSE 2025 Pre-orders?
Despite the challenges posed by the recent US tariffs, we’ve chosen to absorb the additional costs and proceed with all US pre-orders.
This collection carries deep meaning to us and those who have supported it from the start. It was created to honor the twelve year anniversary of BTS and serve as a memento for their long-awaited return and reunion.
We want our US collectors to experience the collection as intended, and for us, absorbing the costs was a price we were willing to bear to protect the integrity of what this project represents.
