The Clear Match

Products available for pre-order means it is currently not in stock and will be made to order. Each production run takes approximately 3 months from the pre-order start date to arrive at our warehouses.

The Astro & Wanderlust collection will be available to pre-order from 16 July 2026, 7:00PM (EDT).

Pre-orders will close from 30 August, 7:00PM (EDT).

Yes! As a thank you for ordering early and patiently waiting for production, we're offering these exclusive discounts during pre-orders only:

• 10% off all Astro & Wanderlust pre-order binders.
• 20% off [PRE-ORDER] Custom A4 Pocket Pages

No code required, discounts automatically applied at check-out.

Please note: A pre-order binder must be added to your cart first to successfully redeem the offer on the pocket pages.

Yes. Due to the large size of our binders, we have enforced the following order limits to ensure your binder(s) arrive safely.

• 2x Single - Custom A4 myCOLLECTION Binders PER ORDER
• 1x Duo Edition - Custom A4 myCOLLECTION Binder PER ORDER

These limits apply to our binders only and you'll still be able to add pocket pages to your order with normal parcel restictions applied.

There are a few reasons why this might be happening:

• No binder in cart: Pocket pages can only be added once a pre-order binder is in your cart.
• Incorrect page size: You can only add pre-order pages that match the size of the pre-order binder in your cart i.e. for an A4 binder, only our Custom A4 Pocket Pages can be added.

If you are still experiencing issues, please email us at support@ultbias.us for further assistance.

Unfortunately, pre-order and in-stock items CANNOT be combined in the same order as they ship at different times, which complicates fulfilment.

If you'd like to purchase products currently in stock, a separate order must be placed.

Each production run takes approximately 3 months from the pre-order start date to arrive at our warehouses.

The expected delivery date for this campaign is currently OCTOBER 2026.

Please note this date is our best estimate and may be subject to change due to factors such as manufacturing or shipping delays. You'll receive tracking updates once your order is on its way.

You can check the status of your pre-order at any given time and follow along through every stage of the campaign, from manufacturing to shipment, with our new Pre-Order Updates Tracker!

The only change we can accommodate after an order is placed is updating your shipping address, which you can request via our contact form or by email. The following changes are not possible once your order is confirmed:

• Changing your payment method
• Adding or removing items
• Combining separate orders

Please ensure you review your order carefully before completing your purchase.

If you would like to add or remove any items to your existing pre-order, you will need to request a cancellation and place a new order. Please send an to support@ultbias.us with your pre-order order number for further assistance.

Yes, cancellations are accepted within 14 days of the campaign start date, and a full refund will be issued.

After that 14-day window, cancellations can only be refunded as store credit. If you'd like to cancel your pre-order, please send an email to support@ultbias.us with your pre-order order number for further assistance.

Please ensure you carefully review our Pre-Order Terms and Conditions before placing your pre-order.

We've partnered with Route, the leader in package protection and tracking solutions to offer added assurance to our customers with their orders.

By selecting Package Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping claim with Route and receive a replacement or refund. Learn more here.